Shipping policy

Shipping Policy

Fulfillment & Packaging Disclosure

We use multiple fulfillment partners and warehouses to deliver your order as quickly and efficiently as possible.

As a result, items may arrive in packaging from third-party carriers or fulfillment providers (including Amazon, suppliers, or logistics partners).

Packaging does not affect the authenticity, quality, or ownership of the product.

By purchasing from our store, you acknowledge and agree that packaging may vary.

Shipping Processing Times

Orders are typically processed within 1-2 business days. Processing time is separate from shipping time.

Once your order has been processed and handed to the shipping carrier, we are not responsible for carrier delays.

Shipping Times

Estimated delivery times are provided at checkout but are not guaranteed. Shipping times may vary due to:

Tracking Information

Once your order ships, tracking information will be emailed to you.

Please allow 24–72 hours for tracking to update.

Lost, Stolen, or Delayed Packages

We are not responsible for packages that are lost, stolen, or delayed after being handed to the carrier.

If your package shows delivered but you did not receive it, you must contact the carrier directly.

Shipping insurance is recommended when available.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address.

We are not responsible for packages delivered to incorrect addresses provided at checkout.

No Refunds for Packaging Complaints

We do not offer refunds, returns, or exchanges due to:

Product condition and authenticity are what matter—not the box it arrives in.

International Orders

International customers are responsible for customs duties, taxes, and import fees. We are not responsible for delays caused by customs.

Contact

For shipping questions, contact:

OfficialLiftedTrucks@gmail.com